LLM Council ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at llmcouncil.ai.
1. Information We Collect
We collect information you provide directly to us:
- Account Information: When you create an account, we collect your email address and name through our authentication provider (Clerk).
- Usage Data: We collect information about how you interact with our service, including queries submitted to the AI council, session data, and feature usage.
- Payment Information: If you subscribe to our Pro plan, payment processing is handled by Stripe. We do not store your full credit card details.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
3. Third-Party Services
We use the following third-party services:
- OpenRouter: To process AI queries through multiple language models (GPT, Claude, Gemini, Grok). Your queries are sent to these AI providers.
- Clerk: For user authentication and account management.
- Stripe: For payment processing.
- Google Analytics: To understand how visitors use our site.
- Cloudflare: For content delivery and security.
4. Data Retention
We retain your account information and conversation history for as long as your account is active. You can request deletion of your data by contacting us at [email protected].
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
7. Cookies
We use cookies and similar tracking technologies to:
- Keep you signed in
- Remember your preferences
- Understand how you use our service
- Improve our service based on this information
8. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]